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This policy explains exactly what information o7c77 collects when you open an account, how we use it, and the choices you have over your own data. Access to our platform and the rights described here depend on your local law and eligible region.
When you open an account with us, we collect the details you enter during registration — your name, contact information, and the payment method you choose to fund your wallet. If you use Nagad or Rocket to complete a deposit, our system records that transaction reference alongside your account ID so your wallet balance can be reconciled accurately. We also collect device and browser session data — the type of device you accessed the site from, your approximate location region, and pages you visited — to keep the account secure and to understand how our lobby is being used. We do not collect payment credentials such as your Nagad PIN or Rocket account passcode; those remain entirely within the payment network. Log data is retained for a defined period to allow you to raise a dispute or request a record review. Any data you share with us when contacting our support channel is held only as long as needed to resolve your query. Availability of our services, and the rights this policy describes, depend on local law and your eligible region.
When a Nagad transfer is used to fund your account, we record the transaction reference number only. We do not store or access your Nagad account credentials or PIN at any point.
Rocket payment references are logged against your account wallet to confirm the deposit reached your balance. The Rocket network handles all credential verification independently of our platform.
If you use bKash, the same applies: only the transaction reference is recorded on our side. Your bKash account security remains under the bKash network's own controls, not ours.
This policy covers data we collect directly through your o7c77 account, your deposit and withdrawal activity, and your use of the site itself. It does not extend to third-party services you connect to from our platform. Understanding the boundary clearly helps you know which questions to raise with us and which to direct elsewhere.
Data collected when you log in, update your profile or change your account settings falls fully within this policy. We hold it, we are responsible for it, and you can request a review through our support channel.
Deposit and withdrawal records linked to your wallet — including Nagad and Rocket references — are covered. We keep these for account reconciliation and to support any dispute you raise about your balance.
Your browsing activity within our game lobby, table selections and session history on our site are recorded under this policy for security and service-quality purposes. These are not shared for advertising.
Payment networks like Nagad, Rocket and bKash operate their own separate privacy policies. Once a transaction leaves our platform and enters their network, their terms govern how that data is handled, not ours.
You have several practical options available to you under this policy, and none of them require you to navigate complex legal processes. The simplest starting point is your account dashboard: after logging in, you can review the personal details we hold, see the transaction history tied to your wallet, and identify anything that looks incorrect. If you spot an error — a name spelled wrong, an outdated contact number — you can either update it directly in your account settings or send a correction request through our support channel. For questions that go beyond a straightforward correction, such as asking what data we hold on you or requesting that certain records be removed, we handle those through a written request submitted via the support contact path shown in the section below. We aim to acknowledge data requests promptly. Your rights here are subject to what local law in your eligible region permits, and we will tell you clearly if a request falls outside what we can action.
Open your account dashboard after login to see the personal details and transaction history we currently hold. The current state of your account data is always shown there first.
Update your name, contact information or linked payment method directly in account settings. If a field cannot be edited there, raise it through support and we will action the correction.
Submit a written request through our support channel to ask what data we hold, how long we keep it, or to request removal of specific records where your local law permits.
If a transaction reference in your wallet history does not match what you sent via Nagad or Rocket, flag it through support with the transaction reference number so we can investigate the record.
If something in this policy is unclear, or you want to exercise one of the data rights described above, we have three contact paths available. Choose the one that suits your situation — account queries and transaction disputes are handled fastest when you include your account ID and the relevant transaction reference in your first message.
Open the live chat from your account dashboard to raise a privacy question directly. Have your account ID ready so the support team can locate your data record without delay.
For written data requests — including requests to review, correct or remove your records — send an email through the contact address shown in your account's help section.
The help centre inside your account covers common privacy and data questions with step-by-step answers. Check there first; if your question is not covered, escalate via live chat or email.
We take a straightforward position on data: collect what is needed to run your account, protect it with standard security measures, and give you a clear path to review or question it. The sections below outline four specific areas of how we handle your information on this platform.
We use cookies to keep your session active while you navigate the lobby and to remember your language preference. You can manage cookie settings through your browser. We do not use cookies to track your activity on other websites.
Your account is protected by login credentials you set. We store passwords in a hashed format — we cannot read them, and neither can anyone else on our team. If you suspect unauthorised access, contact support immediately and we will help you secure the account.
We keep account and transaction records for a period required to support dispute resolution and comply with applicable obligations. After that period, records are removed or anonymised. The specific retention window is stated in the full policy document available on request.
Data correction and removal requests are handled by our support team via the email channel shown in your account. We do not pass these requests to third parties. You will receive a written response confirming the outcome.
These are the questions we hear most often about how your data is handled, what rights you have, and how to act on them. If your question is not covered here, the support contact paths in the section above are the right next step.
We collect your name, contact details and the information you enter during registration. If you fund your account via Nagad or Rocket, we record the transaction reference. We do not collect or store your payment network PIN or passcode — those stay within the payment network.
Yes. Log into your account and open the dashboard to see your personal details and wallet transaction history. For a full record of everything we hold, submit a written request through our support email and we will compile and send it to you.
Go to your account settings after login and update the field directly. If the field is locked and cannot be edited yourself, contact support through live chat or email with the correct information and your account ID, and we will make the correction.
We do not sell your data. Transaction references shared with Nagad, Rocket or bKash are necessary to confirm your deposit reached your wallet. Those payment networks operate under their own privacy policies once the transaction enters their system.
Records are kept for a period sufficient to support dispute resolution and meet applicable obligations. After that period, records are removed or anonymised. You can request the specific retention window by contacting our support email.
Contact our live chat support immediately with your account ID. We will help you secure the account and review the session log to identify any access that did not come from your device. Do not share your login credentials with anyone.
Access to o7c77 and the rights described in this policy depend on your local law and eligible region. If you are accessing the platform from Bangladesh, please confirm that your use is permitted under applicable local law before proceeding with any account activity.