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This page covers every money operation your o7c77 account handles — deposits into your balance, withdrawals back to your wallet, and the identity check that keeps both directions open.
Your Cashier screen organises payment routes by wallet type. Nagad and Rocket sit at the front of the list because they cover the widest range of mobile account balances among Bangladesh users. bKash is also available and follows the same deposit and withdrawal flow.
Send from your Nagad mobile account using the merchant number shown in the Cashier. Enter the exact transfer reference in the field provided so the system can match your payment to your o7c77 balance automatically.
Rocket transfers follow a send-to-merchant path. The Cashier shows the correct Rocket number for your deposit tier. Copy the transaction ID from your Rocket confirmation screen and paste it into the reference field before submitting.
bKash deposits use the same merchant-send route. Open bKash, tap Send Money, enter the number shown in your Cashier, then return to o7c77 and enter the bKash transaction ID in the reference box to complete the deposit.
Bank Transfer is available once your account verification is approved. The Cashier shows the account name, account number and routing details. Use exactly those details when instructing your bank; include your o7c77 user ID in the transfer note.
Every deposit or withdrawal creates two records: one in your mobile wallet app and one in your o7c77 account transaction history. Keeping these aligned means you can resolve any status question quickly without needing to contact support.
Your wallet app generates a unique transaction ID for every transfer. Copy this ID exactly — no spaces, no missing digits — into the reference field in your o7c77 Cashier before you confirm the deposit. A mismatched reference is the most common reason a deposit shows as Queried.
Account history shows four status labels: Pending means the system is waiting for a matching reference; Processing means the reference matched and the credit is being applied; Completed means the amount is in your balance; Queried means manual review is needed and you should contact support with your wallet screenshot.
Find your full transaction list under Account then History in the main menu after login. Each row shows the method, amount, date, reference you submitted and current status. You can filter by date range or by payment method to isolate a specific transfer and compare it against your wallet statement.
Keep the wallet confirmation screenshot and the SMS or in-app notification your wallet sends after every transfer. These two pieces together — the transaction ID and the timestamp — are what support needs to locate your deposit on the banking side and update a stuck status to Completed.
Security on the banking side of your account runs across four areas: the domain you connect through, the identity check tied to your account, the wallet ownership confirmation, and the support path you use when something needs human r
Before entering your login or payment details, confirm the address bar shows o7c77 exactly. Bookmark the correct address after your first login. Any lookalike domain is not operated by us and any details entered there are not covered by our account security.
Your account requires a one-time identity check before full withdrawal access opens. The KYC section of this page explains which documents the system accepts and where to upload them. Completing this step is what moves your account from restricted to fully active on both deposit and withdrawal routes.
The wallet number you use to deposit must match the wallet registered to your o7c77 account name. Sending from a wallet registered to a different person causes the transaction to enter Queried status. We verify wallet ownership to protect your balance from unauthorised withdrawal requests.
The support link in your account footer connects you to the help team for banking questions. When you contact support about a transaction, include your account username, the payment method used, the amount, the date and your wallet transaction ID. That set of details lets the team locate and resolve the record without back-and-forth.
Funding your account starts at the Cashier, which is reachable from the top-right menu once you are logged in. The Cashier screen lists the active payment methods for your account — Nagad, Rocket and bKash are the three mobile wallet routes you will see there. Each one opens its own set of fields.
Log in to your o7c77 account, then select Cashier from the top-right menu. Choose your preferred wallet method — Nagad, Rocket or bKash — and read the merchant number and instructions shown on that method's screen before opening your wallet app.
Open your Nagad, Rocket or bKash app, navigate to Send Money or Pay Merchant, and enter the exact merchant number from the Cashier. Enter the deposit amount within the limits shown, confirm the transfer and note the transaction ID your wallet displays on the confirmation screen.
Return to the o7c77 Cashier screen while it is still open, paste your wallet transaction ID into the reference field, verify the amount matches, then press Confirm. This step is required — the system will not credit your balance without a submitted reference tied to the transfer.
Once the reference is matched, your account balance updates and the transaction appears in your History with a Completed status. If the status stays on Pending, open your History, copy the reference you submitted and compare it character by character against the transaction ID in your wallet confirmation screen.
Withdrawals move your o7c77 balance back to the mobile wallet or bank account registered under your name. Open the Cashier, select Withdraw, and the screen will show the methods available for your account — the same wallet you used to deposit is
Log in, open Cashier and tap Withdraw. The screen shows your withdrawable balance and the eligible methods. Select the wallet method that matches the account registered under your name — Nagad, Rocket or bKash — before entering any amount.
Type the amount you want to withdraw within the limits shown on the Cashier screen. Enter your registered wallet number in the recipient field. Double-check the number before proceeding; a wrong digit sends the transfer to an unintended account and recovery requires a manual support case.
If the Cashier shows a verification prompt, your account KYC is incomplete. Follow the link to the verification section, upload the required documents, and return to Cashier once your account status updates to Verified. Withdrawals process normally after that point.
After submission your withdrawal appears in History under Pending then Processing. When the wallet-side transfer completes, the status moves to Completed and you will see the credit in your Nagad, Rocket or bKash transaction list. If Processing stays active longer than expected, contact support with your withdrawal reference ID.
Account verification is a one-time process that unlocks full withdrawal access and confirms that the wallet registered to your account belongs to you. Without it, your account can receive deposits but withdrawals will be held at the Cashier prompt stage. The verification screen is under Account then Verify in the main menu.
Go to Account then Verify after login. The screen lists the documents required and the file format accepted. Read the size and format requirements before preparing your images — submissions that fail the format check are rejected automatically and you will need to re-upload.
Upload a scan or clear photo of your national ID card or passport. Both sides of a national ID card are required. The name on the document must match the name registered on your o7c77 account exactly; mismatches cause the verification to enter manual review.
The verification screen also requests a current selfie alongside your ID. Some account tiers ask for a screenshot of your registered wallet showing the account name and number — this confirms wallet ownership and speeds up the withdrawal clearance on the banking side.
Once submitted, your verification status shows as Under Review in the Account menu. When the check completes, the status changes to Verified and the Cashier withdraw route opens fully. If the status stays on Under Review, contact support through the account footer link with your submission date.
The questions below cover the situations our account holders ask about most often — from the first deposit through to a withdrawal that needs a status check. Each answer points to the specific screen or step inside your account so you can act without needing to search.
Nagad, Rocket and bKash are the three mobile wallet routes in your Cashier. Bank Transfer is also available once your account verification is complete. The current active methods for your account are always shown inside the Cashier after you log in, since availability can vary by account status and eligible region.
A Pending status means the system is waiting to match your wallet transaction ID to the amount received. Open Account History, check the reference you submitted and compare it exactly to the transaction ID shown in your Nagad, Rocket or bKash confirmation screen.
Your withdrawal route is tied to the wallet registered under your account name. Sending a withdrawal to a different wallet number — even one belonging to you — requires a wallet update through account settings and may trigger an additional ownership check before the Cashier allows the new number.
The verification timeline is not fixed and depends on the volume of submissions when you apply. Once you submit your photo ID and selfie, the status in Account then Verify shows Under Review. When the check completes it moves to Verified.
Minimum and maximum amounts per transaction are displayed inside the Cashier screen next to each payment method. We do not publish fixed figures on this page because limits can vary by account tier and method.
Processing status means the transfer is on the network side — Nagad, Rocket or bKash — and the timeline depends on that network at the time of the transfer.